FAQ

What types of cards do you encapsulate?
We specialise in a wide range of collectible trading cards, including but not limited to Pokémon cards, One Piece, Dragon Ball Z and various other trading card games. If you have cards that you’d like to have encapsulated, please don’t hesitate to contact us for more information.
How long does the encapsulation process take?
The turnaround time for our encapsulation services can vary depending on the volume of submissions and the specific service level chosen. Typically, our process takes between 10 – 20 business days from the date of when we physically receive your submission. We offer expedited services for those who require a quicker turnaround.
How do I submit my cards for encapsulation?
To submit your cards for encapsulation, please visit our Submission Guidelines page for detailed instructions on how to prepare and send your cards to us. If you have any questions or need assistance, our customer support team is here to help.
Do you offer bulk submission discounts?
Yes, we offer bulk submission discounts for customers submitting a large number of cards. Our pricing structure is designed to provide cost effective options for collectors and traders looking to have multiple cards graded.
Can I submit my card if it’s not listed on your website?
You can submit cards under “Other” if you can’t find them in our submission form and if for some reason we cannot authenticate your card you will be entitled to a full refund.
What is Card encapsulation?
Card encapsulating, also known as card encapsulation, is a process used to protect and preserve collectible trading cards. During this process, the trading card is sealed inside a transparent, tamper-evident plastic holder or capsule, commonly referred to as a “Slab”. The purpose of card encapsulation is to safeguard the card’s condition, authenticity, and value by preventing it from being exposed to environmental elements, physical damage, or tampering.
Can I track the progress of my submission?
Absolutely! We provide a secure online portal where you can track the progress of your submission. You’ll receive updates at key milestones in the process, including when your cards are received and shipped back to you.
How does the encapsulation process work?
Our process involves a careful examination of each card to ensure each card is authentic. Once the examination is completed, we will carefully place each card into our card cases and encapsulate.
How do I pack and send to you?
You can view and follow our guide. Click here to view our guide.
Can I submit my custom cards?
We are excited to extend our encapsulating services to custom designed cards. Whether you’ve crafted your own unique card masterpiece or you’re looking to preserve custom creations, we welcome custom card submissions with open arms. Our skilled team understands the value and craftsmanship that go into custom cards, and we’re here to protect your one-of-a-kind designs.