These Terms and Conditions (the “Terms”) govern your use of our services, website, and interactions with Encaseify Pty Ltd (referred to collectively as “Encaseify”, “Encaseify Service”, “Encaseify Services”, the “Companies”, “Us”, or the “Company”) . By using our services or accessing our website, you agree to abide by these Terms as a customer (referred to as “Customer”, “You”) . Please read these Terms carefully.
1. Use of Services
1.1. Eligibility: To use our services, you must be at least 18 years old or the legal age in your jurisdiction. By using our services, you confirm that you meet this requirement.
1.2. User Account: To access certain features, you may need to create a user account. You are responsible for maintaining the confidentiality of your account and password.
2. Collectible Card Encapsulation Services
2.1. Submission of Cards: When you submit collectible cards for encapsulation, you confirm that you are the rightful owner of these cards and have the authority to submit them.
2.2. Service Fees: Our service fees are outlined on our website and may be subject to change. You agree to pay the specified fees for the services provided.
3. Accounts and Membership
3.1 If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.
3.2 You agree to keep Your login details confidential and secure and will not share them with others.
3.3 You agree to provide us with accurate and complete registration and account information and to maintain and promptly update that information in the event of any changes to ensure it is current at all times.
3.4 You agree to the Encaseify’s Privacy Policy which explains how We process any personal information We collect.
3.5 We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services.
3.6 Providing false or fraudulent information of any kind may result in the termination of your account.
3.7 You must immediately notify us of any unauthorised uses of your account or any other breaches of security, and, in the event of unauthorised access, immediately change your password.
3.8 We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
4. Suspension and Termination
4.1 You may cancel your account at any time by emailing enquiries@encaseify.com.au. At the time of cancellation, you may request any personal data stored in relation to you be permanently removed (this does not extend to information about orders, invoicing, services provided, or data which enables the services to function effectively in the future, provided these do not contain any personally identifying information about you).
4.2 We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services, and may not attempt to circumvent this in any way. We may block your email address and Internet protocol address to prevent further registration.
5. Payments & Billing
5.1 You agree to provide current, complete and accurate purchase and account information for all purchases made using the Services.
5.2 Sensitive and private data exchange happens over an SSL secured communication channel and is encrypted and protected with digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection.
5.3 If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase.
6. Limitation of Liability
6.1 To the fullest extent permitted by applicable law, in no event will Encaseify be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages.
6.2 To the maximum extent permitted by applicable law, the aggregate liability of Encaseify relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to Encaseify for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
7. Refunds
Refunds may be considered in certain situations. Please refer to our Refund Policy for detailed information.
8. Privacy
We collect and use your personal information as outlined in our Privacy Policy.
9. Website Usage
9.1. Website Access: You agree not to misuse or access our website in a manner inconsistent with these Terms.
9.2. Content: Content on our website, including text, images, and graphics, is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute this content without our permission.
10. Termination
We reserve the right to terminate your access to our services and website at our discretion and without notice, especially in cases of non-compliance with these Terms.
11. Governing Law
These Terms are governed by the laws of Australia. Any legal actions or disputes will be resolved in the appropriate courts of Australia.
12. Changes to Terms
We may update these Terms as needed. The latest version will always be available on our website with the effective date.
Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us at enquiries@encaseify.com.au.
Note: These Terms and Conditions are subject to change without notice. It is your responsibility to review these terms periodically.